By creating an account, opening a shop, or becoming an Affiliate Partner on Temzli, you agree to follow our legal terms. These include our terms of service, privacy policies, and any specific terms for sellers or partners.
We encourage you to read these terms carefully as they are designed to maintain a positive and safe experience for all Temzli users.
- Terms of Service
- Affiliate Terms
- Shop Terms
- Privacy Policy • Cookie Policy • CA Privacy Policy
In addition to these legal terms, we’ve developed Guidelines and Best Practices to ensure the best experience possible for all users on Temzli.
What’s the Difference Between Terms, Guidelines, and Best Practices? #
- Terms of Service, Affiliate Terms, Shop Terms: These are legal agreements you enter into with Temzli when you create an account or open a shop. Failure to follow these terms may result in the closure of your account or shop, and could even lead to legal action.
- Guidelines: While not legally binding, these are essential rules for using Temzli. Not adhering to the Guidelines may lead to account suspension or product removal for Shop Owners.
- Best Practices: These are not mandatory but are highly recommended to ensure success on Temzli. Following Best Practices can help Shop Owners enhance customer experience and improve their shop’s performance.
Best Practices for Temzli #
Below are some Best Practices to help ensure a smooth and successful experience on Temzli:
Product Quality #
- Test your files before listing them to ensure there are no errors or issues.
- Seek feedback from peers or colleagues to improve your product.
- Follow industry standards for the types of products you create.
- High-quality products receive positive reviews and build customer trust, leading to increased sales.
Product Description #
- Provide a clear, detailed description of your product, including what files and assets are included.
- List important features and any software requirements.
- Mention if the product uses third-party assets like fonts or images and inform customers of any additional downloads needed.
Tag Usage #
- Use accurate and relevant tags to describe your product’s features and style.
- Follow our guidelines on how to use tags effectively to improve your product’s visibility.
Product Files #
- Include a “Read Me” file or user guide with detailed instructions and information, especially if the product requires third-party assets.
- Organize your files and name them clearly to make it easier for customers to use.
- Upload your product files directly to Temzli for ease of access.
Creating Bundles #
- Only bundle your own products together.
- Provide clear details about what’s included in the bundle.
Sales and Promotions #
- Temzli considers a sale to be a limited-time offer, so plan your sales strategically.
- Clearly state the sale terms, including dates and savings, in the product description.
- Avoid running “perpetual” sales, as they can erode customer trust.
- Promote your sales via social media, shop updates, and your shop banner to attract attention.
Responding to Customers #
- Respond promptly and professionally to customer inquiries and messages.
- Turn on notifications for product comments and messages in your account settings to stay informed.
- If an issue becomes too complex, escalate it to Temzli’s Support Team for assistance.
By following these Best Practices and adhering to our Guidelines, you can provide a better customer experience, build trust, and enhance your success on the Temzli platform.
